Delivery

Free delivery across mainland GB

Free, tracked delivery across mainland GB. Your sign arrives 7–10 working days after you approve your proof drawing, and you can check your postcode right here.

Check your postcode

We’ll tell you straight away whether we deliver there and when it would arrive.

  • Tracked, and free to every mainland-GB postcode, including the Highlands mainland and the Isle of Wight
  • The clock starts when you approve your drawing, not when you order
  • Weekends and UK bank holidays don’t count as working days

How the dates work

From your order to your wall

  1. 1

    You order

    Design it in the designer, or send us a logo. You pay when you order.

  2. 2

    We draw it

    Your proof drawing arrives within 12 hours: exact words, colours and size.

  3. 3

    You approve

    Approve by 14:00 on a working day and that day counts. Tweaks before you approve are free.

  4. 4

    It arrives

    7–10 working days after you approve, tracked, to your door.

If I approve on…

Pick the day you expect to approve your drawing and we’ll show the delivery window, skipping weekends and bank holidays.

Bank holidays we skip

These come straight from the same rules the designer and checkout use.

    Where we deliver

    Everywhere in mainland GB, and a few places not yet

    Delivery is free to every mainland-GB postcode, and that includes the Highlands mainland and the Isle of Wight. We can’t deliver to a few island areas yet.

    Outside the area? Tell us where it’s going. We’re working on it, and we’ll be straight with you about what’s possible.

    Ask us — we're working on it

    How it arrives

    Packed to travel, put right if it doesn’t

    Your sign travels with everything it needs: the power supply with a UK plug, the fixings for the hanging method you chose and, if you added them, the dimmer and remote. It’s sent tracked, so you can follow it to your door.

    Send us a photo of the sign and the box and we’ll repair or remake it at no cost to you. Tell us as soon as you can if it arrives damaged.

    This doesn't affect your rights under the Consumer Rights Act 2015.

    Drafting illustration of the sign, power supply, remote and fixing kit going into the box
    Illustration

    Delivery questions

    Asked often

    Every answer in the help centre